Legal
Privacy Policy.
This Privacy Policy is part of our Terms of Service. By using this site or our online store, you agree to be bound by and comply with this Privacy Policy and our Terms of Service.
1. Age Restrictions on Access and Purchases
You must be at least 21 years old to access this site. If you are under 21 years old, you are not permitted to use this site for any reason. You must be of the legal age required by the state or province you are in to purchase our products. It is your responsibility to know whether you are legally able to purchase our products.
2. What Information Do We Gather and What Do We Do With It?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, email address, and order history. We also use cookies, web beacons, or other tools that collect information to make it easier to use our store and site.
When you visit our site, some information is automatically collected. This may include the operating system running on your device, IP address (which may be used to obtain your geolocation), access times, browser type and language, and the website you visited before ours. We also collect information about how you use our site.
Email marketing: By providing us with your email address, you are giving us permission to send you emails about our store, new products, new brands under the Levitate portfolio, and other updates. You may unsubscribe at any time by clicking the "Unsubscribe" button at the bottom of each email.
We use the information we collect to:
- Facilitate the creation and securing of your account on our network;
- Identify you as a user in our system;
- Improve our products, site, and how we operate our business;
- Understand and enhance your experience using our site and products;
- Provide and deliver the products and services you request;
- Respond to your comments or questions and provide customer support;
- Send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
- Communicate with you about promotions, upcoming events, and news;
- Link or combine your information with third-party data to better serve you; and
- Protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.
3. Consent
By providing us with personal information to complete a transaction, place an order, arrange a delivery, or return a purchase, you are consenting to our collecting and using your information. You may withdraw your consent for us to contact you by clicking the "Unsubscribe" button at the bottom of each email, contacting us at info@getlevitate.co, or mailing us at the address below.
4. Disclosure
We do not share your personal information with third parties without your consent other than with: third-party service providers who work on our behalf; to comply with laws or respond to lawful requests and legal process; to protect the rights and property of Levitate, our agents, customers, and others; in an emergency to protect the personal safety of any person; and for the purposes of a business deal involving a sale or transfer of all or part of our business or assets.
5. Payment Processing
Our store is built on an e-commerce software platform hosted and managed by Shopify. If you provide us with your credit card information during the payment process, we send it to our PCI-DSS compliant payment gateway for processing using SSL encryption technology. All direct payment gateways comply with the standards set by PCI-DSS as managed by the PCI Security Standards Council.
6. Third-Party Services
Our policy does not cover any third-party services. To learn about those third parties' privacy practices, please read their privacy policies. When you click on links on our store, they may direct you away from our site; we are not responsible for the privacy practices of other sites.
7. Security
To protect your personal information, we take reasonable precautions and follow generally accepted industry practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. Your personal information is protected by your password — never share it with anyone. Levitate will never contact you to ask for your password. If you provide us with your credit card information, it is transmitted to our server using secure socket layer (SSL) technology employing the AES-256 encryption standard.
8. Age of Consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and you consent to any of your minor dependents using this site.
9. U.S. Law Applies
This site is intended for users located in the United States. By sending us your personal information from outside the U.S., you consent to the application of U.S. law and to the use and disclosure of your personal information consistent with this Privacy Policy.
10. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.
Cookies
Cookies and web storage technologies make it easier for you to interact with our website. These are usually small text files downloaded to your device from your Internet browser when you visit our website. We use strictly necessary cookies (always on), performance and function-related cookies (which you can accept or decline), and targeting cookies used to deliver relevant advertising. You can manage cookie settings via the controls on our website or by changing your browser settings. Some functionality may be unavailable if certain cookies are refused.
Questions and Contact Information
If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, contact our customer service team at info@getlevitate.co or by mail at:
Levitate | Ambassador Distributing LLC4023 Kennett Pike, No. 302
Wilmington, Delaware 19807